Our consulting service offers long-term collaboration with our clients; we work as an extension of their DevOps team and help them to develop an effective cloud native strategy.
We engage in the client’s cloud native activities through a series of regular discussions. We offer up-to-date solutions using best practices for implementing functions and processes, and we also set up proofs of concept to prove the feasibility of our recommendations.
Through our systems integration service, we also undertake the project-level implementation of the solutions defined during our consulting service and tested at the proof of concept level.
We provide consulting services on a time and materials (T&M) basis, because this kind of collaboration is done using agile methods.
We provide our systems integration service regardless of project size. Our activities cover both smaller customization tasks and complex platform implementation projects.
A typical example of a smaller task is when you want to change the operation of a component within a complex vendor solution, or you want to replace it with a more general, lock-in-free component. Our clients often contact us at the end of a project to fix non-functioning features. The solution could be a high-level customization, integration of tailor-made functions, or precise documentation.
A typical example of a complex task is a large platform deployment project. In this case, in addition to creating a new platform and integrating it into the existing enterprise operating environment, we also migrate the applications to this new platform. We understand the most common enterprise platforms and managed cloud services, which is why we can perform this activity regardless of the vendor.
We have outstanding experience in the field of operations support systems. Many of our clients set up their platform's performance monitoring, alarm management, log management, and backup with us.
We can provide systems integration services on a project basis or a T&M basis, depending on the size of the project and the degree of agility that can be applied during the work.
Availability is the cornerstone of our L3 support service. Our trained experts respond to and resolve issues within a reasonable time in accordance with the contracted SLA. According to the needs of our clients, we provide the following availability services:
|5x8||Mon-Fri 9am - 5pm CET||yes||monthly fee|
Multiple communication channels are available for our clients to reach us, like Slack, email, or mobile phone.
For our West Coast clients, we can provide efficient support during the night hours, which are regular daytime hours for us and can be covered by a 5x8 availability service.
The support service builds on the availability service. We perform the following types of support work:
The support service fee is added to the availability service fee. Based on the reports, the support activities are invoiced on a monthly basis.
It is always worth paying attention to competence development before starting projects. We provide different levels of courses for our clients.
|Docker Basic||1 day||beginner|
|Docker Advanced||2 days||intermediate|
|Kubernetes Security||2 days||advanced|
|Azure DevOps||3 days||intermediate|
|AWS EKS||2 days||intermediate|
Each course includes hands-on labs. Completing these courses can be a serious step in preparing for the CKA, CKAD, and CKS exams.
Within DevOps operations, our key area of expertise is performance monitoring. Based on our experience in recent years, we have developed our own curriculum for teaching the Prometheus system.
|Prometheus for Developers||2 days||intermediate|
|Prometheus for Operators||2 days||intermediate|
During the pandemic, we are holding our courses online. As soon as it is safe to travel and meet in person, we will undertake on-site training again.